AUSTIN, Texas, Jan. 27, 2022 /PRNewswire/ -- IgniteTecha??, the company "Where Software Goes to Livea??," today announced that a definitive agreement has been signed by all parties for the acquisition of certain assets of
BryterCX, a provider of end-to-end customer journey solutions that take customer experience (CX) to the next level.
BryterCX's Journey Intelligencea?? platform uses breakthrough AI and machine learning to provide users with robust journey insights that uncover clear business opportunities. Powered by patented technology, BryterCX's solution generates user-friendly visualizations of metrics and actionable alerts that organizations use to effortlessly measure, monitor, and manage all aspects of customer journeys across multiple channels. This can be used to optimize customers' experiences with organizations throughout all industries.This latest acquisition builds on 2021 a?? a year of record growth for IgniteTech a?? with yet another addition to the IgniteTech software library, now home to over 60 solutions across various industries, markets, and functionalities."BryterCX has impressive technology and a passionate customer base, and we couldn't be happier to bring both into the IgniteTech family," said Eric Vaughan, IgniteTech's CEO. "We look forward to adding even more energy to BryterCX customers' success with their existing solution and adding value through the
IgniteTech Unlimited program."
