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I'm an HR director managing 106 people. Here's how I recognized and dealt with my own burnout while trying to help employees prevent theirs.

I'm an HR director managing 106 people. Here's how I recognized and dealt with my own burnout while trying to help employees prevent theirs.

Kim Nguyen is the HR director at Alloy.
Kim Nguyen




Kim Nguyen is the director of people operations at Alloy, a fintech company based in New York.




While supporting her coworkers during the pandemic, Nguyen says she began to notice her own signs of burnout.




To cope, she re-prioritized her work projects, scheduled days off, and spent more time with family.




See more stories on Insider's business page.


The past year has been a time of change and uncertainty for all of us, and as someone working in HR, trying to manage the health and well-being of a rapidly growing team presented a unique challenge. My work commitment was to fully support my team members during the global pandemic. But simultaneously, I was also going through the same hardships as the 106 coworkers I was trying to help. As the pandemic unfolded, it became clear that everything we knew went out the window. There was the obvious task of enabling our entire team to work remotely, while also keeping up with constantly changing state and federal guidelines and policies.

On top of the logistical challenges, we also had to confront the hard realities of supporting physical and mental health, safety, and wellness for an entire team.

With 76% of US employees saying they're currently experiencing worker burnout, we tried our best to be proactive and anticipate the needs of team members while they took care of themselves and their loved ones After a lot of thought and planning, we implemented new programs and benefits, including free therapy and guided meditation sessions, therapist-led "coping with covid" webinars, virtual exercise classes, monthly food delivery and home goods purchase credits, and a stipend to set up home offices.
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