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Twitter and Zoom’s algorithmic bias issues

Both Zoom and Twitter found themselves under fire this weekend for their respective issues with algorithmic bias. On Zoom, it’s an issue with the video conferencing service’s virtual backgrounds and on Twitter, it’s an issue with the site’s photo cropping tool.
It started when PhD student Colin Madland tweeted about a Black faculty member’s issues with Zoom. According to Madland, whenever said faculty member would use a virtual background, Zoom would remove his head.
“We have reached out directly to the user to investigate this issue,” a Zoom spokesperson told TechCrunch. “We’re committed to providing a platform that is inclusive for all.”
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