Office Depot partners with Alibaba to focus on small to medium-sized businesses needs

Office Depot, one of the many big box stores feeling the impact from Amazons e-commerce dominance, announced on Monday a significant partnership with Chinese e-commerce giant Alibaba, which will see the companies working together to better serve the needs of U.S. small to medium-sized businesses. The deal includes a co-branded e-commerce site on, and will give Alibaba access to Office Depots customer base and sales agents. Meanwhile, Office Depot customers will be able to tap into Alibabas supplier network, the companies said.
The new online destination,, will provide U.S. business customers a way to access Alibaba.coms global supplier network, in addition to online and in-store offers for Office Depots products and services.
Alibabas network today includes more than 150,000 suppliers, its catalog of product listings and manufacturing capabilities and other tools for small to medium-sized businesses.
Office Depot partners with Alibaba to focus on small to medium-sized businesses needs

Office Depots sales team of 1,800 has relationships with more than 10 million U.S. business customers, which would then be introduced to Alibabas capabilities as a part of this strategic collaboration. And Alibabas U.S.-based team will work with Office Depots support staff to provide those business customers with local support, as well as a way to reach sourcing agents who can connect them to Alibabas global supplier base.
Both companies will additionally invest in marketing initiatives to help promote their new partnership and its benefits to their respective SMB customers.
Following the launch, the two companies plan to deepen their collaboration to include faster cross-border distribution and fulfillment offered to U.S. SMBs, by connecting Alibabas global logistics capabilities with Office Depots supply chain and distribution network. And they will both work together to help U.S. SMBs sell their products to global buyers.
The deal comes at a time when Office Depot has been shifting its business beyond office supplies sales to include more services it can sell to business owners. This collaboration fits into its larger goal of being a resource for SMBs that goes beyond office supplies.
It will also give Office Depot a means of staying relevant, as Amazon moves further into Office Depots original area of focus: the sale of office supplies to U.S. businesses. For example, last fall, Amazon Business Prime, the retailers version of Prime for business customers, added same-day and one-day shipping, among other benefits.
Office Depot today touted its own supply chains prowess, noting it can reach nearly 99 percent of U.S. businesses with next-day delivery, and has a network of 1,350 Office Depot and OfficeMax locations across the U.S.
As a trusted partner to millions of businesses, our customers tell us they want more choice in the market and need an expanded set of products and services to help their businesses grow. We believe our collaboration with is exactly what they are asking for, said Gerry Smith, CEO of Office Depot, Inc., in a statement. Leveraging Office Depots trusted brand, local presence, and national supply chain distribution network with Alibabas global supplier network and well-known capabilities in serving SMBs, U.S. businesses can now access a wide array of products and services through Office Depot and Alibaba.coms collaboration, which will empower them to compete and thrive, he added.
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