Lyft launches default tipping, rating protections and more to keep drivers happy

Until autonomous vehicles are here, ride-hailing companies like Lyft and Uber have to attract and retain human drivers if they hope to sustain their businesses.
Lyft announced Thursday a half dozen new driver-friendly features, from default tipping and in-trip tipping to ways to protect their ratings and an events planner. Lyft also committed to rolling out at least one new feature or enhancement from its driver community each month.
All of these new features came out of Lyft’s Driver Advisory Council, which was formed in 2016.

Lyft has allowed tipping through its ride-hailing app for years. It’s a feature that has helped Lyft drivers earn $1 billion in tips, according to Lyft. Now it’s expanding tipping to help boost earnings.
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