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Just Eat brings in former Dragon to put fire in restaurant owners' bellies

TAKEAWAY website Just Eat has enlisted former Dragons’ Den star Sarah Willingham to offer help and advice to the 29,000 restaurants signed up to its service.
The takeaway website reckons that more than half of these businesses could increase their sales by 5pc – or ?1.1bn in aggregate – by 2023, boosting the country’s economy and creating 55,000 jobs, with a bit of help.
Just Eat’s UK managing director Graham Corfield said: “If we can help the restaurants we partner with at a local level to improve profitability and efficiencies, the combined impact on the economy could be huge.”
Ms Willingham added: “When you run a small business you spend your day-to-day life just managing and focusing on opening up, what you’re cooking, whether your customers are happy, cleaning up, then doing it all again.
“You don’t have a big head office or anybody who looks at what you are doing, such as acknowledging when your peak times are.”
Just Eat one year
The move comes as Just Eat recently passed 400 million UK orders after buying its rival Hungryhouse.
Orders from UK customers rose nearly a quarter to 29.7m in the first three months of 2018 helped by the 1.4m transactions from its recent acquisition.
Just Eat said its new initiative would provide one-on-one business mentoring for five restaurant owners who are “facing a business challenge”. Restaurants on the website can apply to be one of the five from May 24 to July 1, while others will be able to attend regional events with Ms Willingham or read her advice in Just Eat newsletters.
Ms Willingham, who held senior positions as Pizza Express and is credited for taking Bombay Bicycle Club from five restaurants to the UK’s largest chain of Indian restaurants, said that, according to Just Eat data, 30pc of restaurant owners had not checked how much they were actually earning in the past two years and that nearly a quarter (24pc) had not reviewed the prices on their menus in that time either.
Just Eat brings in former Dragon to put fire in restaurant owners' bellies

Just Eat recently started delivering food itself as demand for delivered meals from major chains grows

Credit:
Fergus Burnett
She said she was “not surprised” by this, given the pressures of running a small business.
“You need someone to grab you on the back of your collar and pull you out of the day-to-day hustle and sit down and talk about your business with you and about where tweaks can be made,” she said.
“I’m hoping to help restaurants on Just Eat grow, and if it is one site they have, I want to help them run that as efficiently as possible to allow them to have the space to be able to think about potentially opening another site.”
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