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Amazon delivery companies are telling their drivers to ignore jammed doors, damaged seatbelts, and broken mirrors, CNBC reports

Amazon delivery companies are telling their drivers to ignore jammed doors, damaged seatbelts, and broken mirrors, CNBC reports


Keith Srakocic/AP




Amazon delivery companies in the US are instructing workers to skip daily van inspections that ensure worker safety, CNBC reported.




Workers from several US states have detailed instances where they went against safety protocol for fear of managerial retribution.




Amazon is investigating these claims and their delivery networks, which the company has full power over.




See more stories on Insider's business page.


Ten current and former drivers for delivery companies contracted by Amazon say they've been told by their managers ignore basic safety issues, like jamming doors, damaged seatbelts, low tire tread, busted rearview cameras, and broken mirrors.Amazon contracts 2,000 private delivery firms through its DSP (delivery service partner) program, which accounts for 115,000 drivers in the US who help with the company's daily fulfillment operations.Read more: I'm a part-time Amazon delivery driver. Here's how we cheat to get around the strict rules and constant monitoring.The ten current and former drivers described instances where there was active concern for their own safety while driving an Amazon van, but were unable to report it. "Once we arrive at the lot, we have to personally conduct a 60-point check on our vehicles before we get assigned to our routes," a part-time Amazon DSP driver told Insider in April. Chastity Cook, a former DSP driver in Illinois said to CNBC, "[managers would] tell us, just make sure everything's great and go. We just checked down the list. We don't even stop to read it and make sure everything is there."
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