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The CEO of SAP says that the biggest unexpected challenge of remote work is helping employees who live by themselves feel safe and connected (SAP)

The CEO of SAP says that the biggest unexpected challenge of remote work is helping employees who live by themselves feel safe and connected (SAP)
SAP



When technology giant SAP shifted to a work-from-home policy, it needed to accommodate its massive workforce of 100,000 employees based in more than 180 countries.




SAP co-CEO Jennifer Morgan said she quickly realized a need that tended to be overlooked: the welfare of employees who were living alone.




"You hear so many people talking about how all of a sudden everybody's at home, they've got families at home, they've got kids who are learning at home, but not many people are talking about a lot of the individuals who are at home alone," she told Business Insider.




The company has asked managers to be sensitive to the needs of employees in different situations, including those living alone and others with family members who are health care workers on the frontlines of the fight against COVID-19.




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The sudden pivot to a work-from-home policy has been tough for businesses of all sizes as the world reels from the coronavirus crisis.
SAP, a tech behemoth with 100,000 employees based in more than 180 countries, is seeing those challenges on a massive scale. Like other tech giants, the German software maker quickly deployed tools and resources to help employees adapt to a new situation, including equipment and network access. But the company also zeroed in on the personal needs of SAP employees. SAP co-CEO Jennifer Morgan said that employee surveys and discussions quickly revealed one need that the giant company had initially overlooked: the welfare of employees living alone.
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