Emotibot Technologies raised $45 million in a series B+ round, launched AI Contact Center with full-duplex voice conversational AI

SHANGHAI, Oct. 28, 2019 /PRNewswire/ -- Recently, Emotibot announced the completion of the $45 million series B+ financing on its four-year establishment. This round was co-led by an important strategic partner and V FUND and Lingfeng Capital, followed by Keywise Capital, Zhong An Asset Management, Trend Investment, Puhua Capital, and VIA Capital.
Emotibot Technologies raised $45 million in a series B+ round, launched AI Contact Center with full-duplex voice conversational AI
Before founding Emotibot, Kenny Chien, who believes in emotional intelligence prevails artificial intelligence, has the ambition to develop a sociable chatbot with emotional understanding, just like Samantha in the movie Her, and to provide her to everyone and every business. Since then, Emotibot has created a set of multi-use case human-device interactive technology solutions combing voice, semantics, and emotional understanding together to provide an intelligent and more human-like interactive experience deployed in many enterprises serving their customers with delightful user experiences, rather than like other cold and mechanic text chatbots.With the mission of developing emotional robot, Emotibot was founded in 2015 by KennyA Chien, the former Partner Director of Engineering at Microsoft, who possesses extensive experiences in Conversational AI and Search Technology in multiple languages and led the Xiaoice and Asian Cortanta Product development, a pioneer in new AI chatbot. Emotibot is committed to developing technologies and systems on Natural Language Understanding, Automatic Speech Recognition, Computer Vision, and Multimodal Interaction with Emotional Understanding. With over 4 years of development and commercialization, it has grown to become a unique AI company focusing on all three human-device interaction channels, voice, text, and vision.As the goal to scale up the business and capture major market share in the area of NLP and Emotional Intelligence, Emotibot has developed a full-blown machine-learning based Conversational AI platform called Bot Factorya??, which provides easy-to-customize chatbot applications with powerful and flexible chatbot platform, tools, and development studio, enabling customers to quickly build and deploy machine learning-based chatbot applications with no coding required. With Bot Factorya?? consisting of the set of core NLP, Conversational AI, and Artificial Emotional Intelligence technologies, as well as all of the foundational components of NLP, Multi-Turn Contextual Dialog Flow Management, Intent Engine, Knowledge and Inference Engine, Emotion Engine, ASR & TTS, Emotibot has helped many marquee companies in China in various industries successfully deploy cost-saving and productivity-improving solution. Furthermore, Emotibot rolled out AI Sales Assistant, which helps sales force in selling with more effective selling pitch and providing real-time product and knowledge for sales pitch. With over 4 years of development, Emotibot has built Bot Factorya??, a machines-learning based robot composite applications development suite, empowering 2B and 2C customers to build a chatbot with no coding required, companies like Huawei, Oppo, China Mobile, SF Eexpress, VIP Shop, major banks, insurance companies, retail and e-commerce, manufacturing companies, and so on, are all customers of Bot Factorya??.
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