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Veeva Announces New Mobile and AI Innovations in Veeva CRM

2019 Veeva Commercial & Medical Summit a?? Veeva
Systems (NYSE:VEEV) today announced two new innovations in Veeva
CRM that continue to advance compliance and digital engagement in
the life sciences industry. Veeva CRM Approved Notes makes it easy for
field reps to capture free text notes in Veeva CRM and leverage the
power of artificial intelligence (AI) to save information without risk.
Veeva Approved Messaging will add support for messaging applications
such as WeChat and WhatsApp to open up new digital channels for
compliant engagement.


These latest innovations build upon Veevaa??s continued investment in the
industrya??s leading CRM platform, including Veeva CRMa??s real-time
architecture to ensure field reps can access CRM details when and where
they need them from any device.


"We continue to deliver industry-first capabilities that help companies
provide the best customer experience with Veeva CRM,a?? said Arno Sosna,
general manager of Veeva CRM. "With rich note-taking in Veeva CRM
Approved Notes and the ability for reps to send personalized messages
with Veeva CRM Approved Messaging, organizations can build better
customer relationships and remain compliant with every interaction.a??


Veeva is advancing the industrya??s efficiency and effectiveness with the
following innovative capabilities in Veeva CRM:
See also:
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