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Comcast Business Receives 2018 Customer Experience Innovation Award from CUSTOMER Magazine

Comcast Business today announced that TMC,
a global, integrated media company, has named its My Account portal and
mobile application as a 2018 Customer Experience Innovation Award
winner, presented by TMCa??s
CUSTOMERA 
magazine.


The 2018 Customer Experience Innovation Award recognizes best-in-class
companies setting the standard in delivering exceptional customer
experiences through all channels, including social.


"Comcast Business has made a companywide commitment to making customer
experience our best product a??A My Account perfectly illustrates this
commitment. Wea??re honored to have our portal and mobile app recognized
by the TMC team with this important award,a?? said Denice Hasty, Chief
Marketing Officer, Comcast Business. "As digital transformation takes
hold, Comcast Business is not only providing the advanced technology
solutions to help customers get ahead in the connected economy but is
transforming our own operations to optimize the relationship between
people, processes and technology.a??


Comcast has made great progress improving CX technology and continues to
innovate in the areas of customer on-boarding, customer support,
customer-first culture and next-gen systems. These improvements are
brought together in My Account a?? an innovative online account management
platform.
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