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Starbucks reminds baristas they can change songs and debuts Ariana Grande playlist after backlash over the chain's repetitive music (SBUX)

Starbucks reminds baristas they can change songs and debuts Ariana Grande playlist after backlash over the chain's repetitive music (SBUX)




Starbucks sent out a memo highlighting baristas' freedom to pick in-store music this week.




Starbucks is rolling out two new playlists this week: one in celebration of International Women's Day and one featuring Ariana Grande.




Recent reports that baristas were infuriated after hearing the "Hamilton" playlist on repeat sparked a discussion of how workers being forced to listen to the same songs over and over could be compared to torture.




Starbucks said that the memo was not linked to the backlash, but instead simply tied to the chain's introduction of two new in-store playlists.



Starbucks is highlighting baristas' musical freedom in the wake of reports about its repetitive in-store playlists.
This week, Starbucks sent an internal message to in-store workers highlighting their freedom to choose what music plays in the chain's coffee shops.
"Music is an important part of the Starbucks Experience," the memo, which was viewed by Business Insider, reads. "With more than 4,000 songs in rotation, our store playlists include a wide range of music — from pop to hip-hop, R&B to classical — for our customers and partners [Starbucks employees] to enjoy."
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