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A Waymo employee reveals what it's like to create the unique voice of self-driving cars (GOOGL)

A Waymo employee reveals what it's like to create the unique voice of self-driving cars (GOOGL)
Waymo



Priscilla Knox is head of Waymo's Rider Support team.




Her job is to oversee a 24/7 operation that deals with the issues passengers might have as they begin to experience truly driverless vehicles.




Knox is also involved with Women of Waymo, an employee group seeking to bring more women into leadership positions.




Editor's note: Business Insider has been talking with Waymo employees from different parts of the company to learn more about their work. What we discovered were some of the coolest jobs at Alphabet, Waymo's parent company. This is the fourth profile in the series. To read the others, click here. For a brief history of Waymo, click here.
Imagine that you're sitting in a Waymo One self-driving Chrysler Pacifica minivan in the Phoenix area, enjoying your autonomously piloted ride, when the vehicle makes a turn you didn't expect.
This is nothing new for anyone who has ever hailed a taxi. In New York, where I work, if a cabbie takes a route I disagree with, I can immediately start a conversation about why we should go my way. And for now, Waymo One has human monitors at the wheel.
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