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An expert says there's only one good time to give your employees feedback, and it's not during a performance review

An expert says there's only one good time to give your employees feedback, and it's not during a performance review
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Feedback from a boss or a coworker isn't always effective, research suggests — especially if the feedback is negative.




Some experts recommend emphasizing an employee's value to the organization while delivering negative feedback.




The only truly effective time to give feedback, one expert says, is when a new employee starts, before they have a solid grasp of their job.



I recently read an article on the Cut about why everyone hates performance reviews, despite the fact that we haven't yet come up with a much better alternative.
One bit jumped out at me. "Almost everyone believes feedback is important and useful, but the research says, ehhh, that's not really quite true," Kevin Murphy, chair of work and employment studies at the University of Limerick and co-author of "Performance Appraisal and Management," told the Cut's Katie Heaney. "About a third of the time, feedback makes things better, about a third of the time feedback makes things worse, and about a third of the time it has no effect whatsoever."
Murphy is presumably referring to the results of a 1996 review, published in the journal Psychological Bulletin, that found eyebrow-raising levels of "variability" in the effects of feedback interventions.
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