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12,000 Uber drivers say the company is refusing to honor the arbitration clause in its terms and conditions

12,000 Uber drivers say the company is refusing to honor the arbitration clause in its terms and conditions
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A lawsuit in California claims Uber is purposefully delaying the arbitration requests of more than 12,000 drivers.




The drivers — considered contractors by Uber — are requesting arbitration for complaints regarding minimum wage, overtime pay, and more.




At the current rate Uber is processing the complaints, it would take 10 years for all of the complaints to be heard, the suit says.



Like thousands of other companies, Uber requires most drivers to sign an arbitration agreement that requires disputes to be resolved directly with the company, and not through a court.
There is an option to opt-out of the clause, as outlined in the company's 21-page terms and conditions, but it must be done in writing within 30 days of signing the agreement.
Now, fed up with falling pay and their status as contractors rather than employees, 12,501 drivers have filed a lawsuit in California accusing Uber of ignoring their requests for arbitration. The suit was first reported by Motherboard.
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