Best and worst motorway services revealed" width="976" height="549">
Do you think of motorway service stations as refreshing pit-stops
The best of the best 1. Norton Canes - M6 Toll in Staffordshire (operated by Roadchef) 2. Stafford Southbound - M6 in Staffordshire (Roadchef) 3. Wetherby - A1(M) in Yorkshire (Moto) 4. Hilton Park Southbound - M6 in Staffordshire (Moto) 5. Corley Southbound - M6 in Warwickshire (Welcome Break)The worst of the bunch107. Bridgwater - M5 in Somerset (Moto)108. Newport Pagnell South - M1 in Buckinghamshire (Welcome Break)109. Southwaite Northbound - M6 in Cumbria (Moto)110. Toddington Southbound - M1 in Bedfordshire (Moto)111. Thurrock - M25 in Essex (Moto)
Overall, 92% of motorway service station customers polled were happy with their visit, although only 66% though that the food and drink available was good value.Transport Focus chief executive Anthony Smith said: "As the summer holiday getaway gets into full swing it's good to see motorway services customers feel they get a good experience."Motorway services play an important role in providing the break motorists need. Drivers tell us they feel less stressed and more awake."Motorway service operators need to focus on ensuring customers see their experience as value for the money they've paid - that there is a good range of food on offer and that buildings are maintained to a high standard."
And relax... a traveller stopping at top-rated service station Norton Canes relaxes with help from a martial arts expert
Heston East is much improved since last year
Judging by the improved performance of last year's worst-rated stations, naming and shaming has had an effect.The lowest-ranked site in 2017, Heston East, has gone up from a 62% satisfaction rating to 88%.And the second-worst service station last year, Stafford Southbound with a 70% rating, has changed so much that it is now the second-best, with a 99% approval rating.
Travel & leisure industry
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