Thames Water: Burst pipe in Hampton affects capital" width="976" height="549">
Tanya O'Connell said the lack of water delayed her taking medication while she recovered at home from an operation
Schools have been closed and hospital appointments cancelled due to a burst pipe that has left 100,000 properties in London with little or no water.Thames Water said the fault at its works in Hampton had caused problems in the west and south-west areas.It said it was working "flat out to get water flowing" and was in the process of setting up bottled water collection points.The TW, KT and W postcodes have been affected.Twenty-six schools in the boroughs of Richmond and Hounslow have been closed, including Trafalgar Junior School in Twickenham, which has been left without flushing toilets and washing facilities in the kitchen.
Chelsea Willis said there was no unflavoured water left at her local shop in Teddington
Hounslow and Richmond Community Healthcare NHS Trust said all planned clinics and sessions at Teddington Memorial Hospital and Teddington Health and Social Care Centre were cancelled.The evening fixture at Kempton Park Racecourse in Surrey has also been abandoned and, according to the Local Democracy Reporting Service, Chiswick Library and King Street in Hounslow are shut.Ealing, Hounslow, Shepherds Bush and Hammersmith and Fulham have all been affected.
Thames Water said: "We're working flat out to get water flowing out of our treatment works again, where a large pipe burst this morning."We're pumping water into our pipe network from other areas to get supplies back to normal for as many of our customers as we can and are looking at providing bottled water for those who will be affected for longer."We fully appreciate how disruptive having no water is, especially for schools, and we're really sorry that we've not been able to provide the service our customers expect of us today."It added it would put the locations of bottled water collection points on its website and social media "once they're up and running".
Chelsea Willis was unable to bathe her daughter, who has eczema
Mayor of London Sadiq Khan said it was "unacceptable" that so many people had been left without water "for several hours with little or no information on when supplies will be restored".He said he expected Thames Water to compensate all those affected.Chelsea Willis, from Teddington in south-west London, said the lack of water had prevented her from feeding and bathing her six-month-old daughter Rhiver."My daughter has eczema so I have to bath her once a day," the 29-year-old said."I called my housing association, who said they couldn't help for 12 hours, but somebody there said they couldn't let me go without and personally ordered three bottles of water and got it delivered to me."
London 'facing water crisis'
Mum stabbed as son, 3, sleeps in pushchair
London's brutalist estate celebrates 50 years
Tanya O'Connell, who lives in Twickenham, said the problem delayed her taking medication while she recovered at home following an operation last week.The 37-year-old bank manager said her surgeon told her to take soluble pain relief, which she was meant to take at 08:00.She said Thames Water "promised they would send someone with emergency stuff" but she had to eventually send her mother to the shop to buy water."It was difficult for her, she's in her 60s with a bad leg... taking litres of water up the stairs," Ms O'Connell said.Have you been include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways:
WhatsApp: +44 7555 173285
Tweet: @BBC_HaveYourSay
Send pictures/video to
Upload your pictures / video here
Text an SMS or MMS to 61124 or +44 7624 800 100
Please read our terms of use and privacy policy
Or use the form below:
Your contact details
Your E-mail address
Town & Country
Your telephone number
If you are happy to be contacted by a BBC journalist please leave a telephone number that we can
contact you on. In some cases a selection of your comments will be published, displaying your name as
you provide it and location, unless you state otherwise. Your contact details will never be published.
When sending us pictures, video or eyewitness accounts at no time should you endanger yourself or others,
take any unnecessary risks or infringe any laws. Please ensure you have read the terms and conditions.
Terms and conditions
The BBC's Privacy Policy
Thames Water
See also:
Leave a comment
  • Latest
  • Read
  • Commented
Calendar Content
«    Июнь 2020    »